COVID-19 is renewing the interest in IT Outsourcing

Due to COVID-19, we have been forcefully reminded about how suddenly life can change, and how every aspect to grow economically and survive has become a real challenge.

Every business vertical is facing its own unique challenge to cope with the recent impact around the world. We are re-thinking how we work, socialize, and find ways to live the current pandemic.  Industry-wide, there are new fresh challenges that have tilted the tables in how we operate across companies from the very small to the multinational conglomerates. The biggest impact for nearly every operational business is the “work from home” (WFH) requirement, not only does it bring massive challenges in security, operations, or control, it also affects the culture of the team and it is changing the context to how we communicate.

Businesses have had to adapt in a rapid time frame to operate the same goals with a dispersed workforce, leading to renewed interest in offshoring/outsourcing work. Employee mobility will be affected for some time to come, with different countries all finding their peak infection rates at different intervals in time.  The dependency of bringing talent into a country is far more challenging and bears a risk that can be too much to absorb within the typical parameters of running a business.

In recent months, we have seen an accelerated interest in outsourcing. There are obvious benefits and caveats to consider, but the general shift and acceptance to consider the approach has become less of a concern due to the brutality of the current pandemic.

Outsourcing can be a very cost-effective long-term solution but normally the shift from onsite teams to remote teams can often be an unpredictable journey.  The IT industry has led the way for many years, embracing the flexible remote working teams with relative ease, giving us a solid use case and testing ground in adopting the outsourcing model. For some businesses it delivers value, for others, the results are not so satisfying. Choosing who you outsource with is never a binary decision. It takes time to find a trusted partner who can deliver and be accountable, reliable, controllable, and predictable. It’s about the risk vs reward and it’s often a very tenuous process that takes dedication and commitment to make outsourcing work.

The burden to wait for employment passes, flight restrictions, quarantines, and to pay for hiring and training costs compared to offshoring or outsourcing is an argument that seems very obvious. The real challenge is finding an outsourcing partner that has shared values, quality control, and capability.

Merely finding the most suitable person for the job and getting the project done is not going to guarantee business continuity. Instead, businesses are searching for the ideal outsourcing partner, for a reliable strengthened partnership.

Outsourcing has immediate advantages to get your business back on track!

Here are some of the advantages:

  • Rapid upstart time to get delivering value
  • Minimized operation costs and other recurring expenses
  • Access exceptionally skilled, experienced and knowledgeable teams
  • Reduce the time to incubate knowledge
  • Utilize industry best practices
  • Reduce your workforce at any time
  • Remove the risk and cost of sourcing/ hiring/ training
  • Say goodbye to recruiter fees!
  • Take on projects that you have no internal capability to deliver

It’s also important to remember that choosing a good IT outsourcing partner will not only help you to sustain your business growth, it can offer you enormous competitive advantage. If you need to remove risk within your business and lower costs, think about outsourcing your needs!